Management made human.
Welcome to a new era in property management.
Let’s be honest: answering services and automated responses have taken over the industry—and property owners are paying the price. Your investment deserves more than a robot.
We’re bringing humanity back.
With us, you get real communication, real accountability, and real results. When you call, we answer. When your tenants need support, we show up. When an issue arises, we’re already on it.
Our philosophy is simple:
Better communication → Better retention → Better returns.
If you’re ready for a property manager who values people as much as properties, you’re in the right place.
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Portfolio Property Management
Our Commitment to You
We’re a woman-owned, Salem-based property management company built on empathy and real communication. Your property is more than four walls—it’s a meaningful investment. We deliver personalized service, quick responses, and transparent care that keeps tenants happy and owners confident.
Better relationships, better retention, better returns.
Owners
Keep track of your finances and download statements through the Owner Portal.
Tenants
Pay your rent, send us a message and make maintenance requests through the Tenant Portal.
Available Properties
Explore our array of available properties for rent. Portfolio Property Management services both commercial and residential properties.
Owner Services
Tenant Screening
We carefully screen all prospective tenants—from credit and criminal checks to income verification—to ensure your property is in good hands.
Cleaning and Organization
Have you heard? We now offer cleaning services through our sister company: The Clean Edit. Whether it’s a full apartment turnover cleaning, weekly house cleaning, or you just need your pantry organized… we’ve got you covered.
Property Advertising
We market your property across all major platforms—Apartments.com, Zillow, Apartment Finder, LoopNet, social media, and more—using high-quality photos, physical signage, and standout visuals. With our in-house photographer and drone operator, your listing gets elevated, eye-catching imagery that captures attention and sets your property apart.
Free Therapy
Just kidding—but if you ever need to talk through the stresses of property management, we’re here to listen and help lighten the load.
Property Showings
We don’t outsource showings—every prospective tenant meets with us, and we make sure your property shines beforehand.
Leases/Management
We take care of leases, tenant compliance, tenant communication, annual walkthroughs and inspections, rent increases, rent collection and deposit coordination, and, if needed, the eviction process—so you don’t have to.
Maintenance
Portfolio Property Management has an in-house maintenance team staffed with experienced professionals. Visit our employee page to meet the skilled people who keep everything running smoothly. We pride ourselves on fast, reliable maintenance responses that keep both tenants and owners happy.
Accounting
We oversee the full financial and turnover cycle, including move-outs, property turnovers, final tenant accounting, and collections. Every transaction is tracked and recorded, with clean, accurate monthly and yearly financial statements available anytime through your Owner Portal.
Meet the Property Manager.
Ashley Smithson
With a decade in real estate, I saw a gap in property management: the need for professionalism and genuine human connection. My people-first approach fills that gap by caring for your assets as if they were our own while building positive, respectful relationships with tenants.
When communication is clear and people feel valued, retention increases, properties perform better, and communities stay stronger.
Ashley Smithson is a Licensed Property Manager in the State of Oregon.
